Every shop loses calls — estimate inquiries, status checks, drop-off requests, "is my car ready?" — that came in while the front desk was on hold or nobody was up front. ZeroMiss answers, captures what the caller needs, and texts you the summary. 24/7, from $29/month.
When the bays are full and your tech's hands are covered in oil, the phone rings out. The caller who needed an estimate this morning books at the shop down the road by lunch.
One service advisor on hold with the parts house can't also greet a walk-in, run a tire quote, and answer "is my car ready?" The next ring goes unanswered. Nobody tracks how many.
96% of callers who hit voicemail hang up and never leave a message. The check-engine-light call you missed at 4:47 PM didn't try again. It went to the next shop on the search results.
ZeroMiss knows the difference between a new estimate, a status check, and a parts question — and it asks the right next question every time.
Your shop's main line
Call forwards automatically
"How can I help — estimate, status, or scheduling?"
Symptoms, year/make/model, drop-off window
"Is my car ready?" — RO lookup or callback
Oil change, inspection, tire quote, parts question
Conditional call-forwarding from your existing shop line. When the front desk doesn't pick up after a few rings — or every line is busy — the call routes to ZeroMiss. Your phone system stays exactly the way it is.
The agent answers with your shop's name, asks what the caller needs, and captures the right details — year/make/model, symptoms, drop-off window, status request, parts inquiry. It doesn't sound like a robot.
Within seconds the right person on your team gets a text — caller name, phone, vehicle, what they want done. Call back when you're out from under the car. The estimate that would have gone to the next shop on Google is yours.
Talk to the smart voicemail for our demo shop right now. Ask about an oil change, a check-engine light, a state inspection, "is my car ready?" — anything a real customer would ask.
Drag the sliders. The math is rough — but it's the math your shop already lives with.
Plans start at $29/month. No hidden fees, no 6-month contracts, no "request a quote" runaround. Cancel anytime.
Forward your overflow line and you're up. No shop-management integration required to start. Add Mitchell 1, Tekmetric, Shop-Ware, or AutoVitals when you're ready.
Export call logs, transcripts, and lead summaries anytime. We don't sell your customer data and we don't make you fight to leave.
Answering services take a message. ZeroMiss has a real conversation, qualifies the job, books the drop-off, sends a text summary, and pushes urgent calls right to your phone — starting at $29/month.
Start with Starter — upgrade only when it saves you money. You only pay for calls your shop couldn't pick up.
+ $0.55/min usage
See how many minutes you actually need. Upgrade when it saves you money.
150 minutes included, then $0.50/min
For low-volume overflow coverage.
400 minutes included, then $0.40/min
Most popular for single-location shops.
750 minutes included, then $0.30/min
For high-volume shops or multi-bay operations.
1,500 minutes included, then $0.25/min
Multi-location shops or fleet-service operations.
14-day free trial. No credit card required.
